GENERAL INFORMATION
CHECK IN
You are welcome to move into your room from 2 p.m. to 6 p.m. If you arrive later than 6 p.m., for organizational reasons we ask you to inform us about dinner by phone on
+43 7564 5047 or by email at urlaub@sonnfeld.com.
We ask for your understanding that if you arrive after 7 p.m., dinner is no longer possible.
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CHECK OUT
Please vacate your room by 10 a.m. on the day of departure so that we can prepare it for the next guest.
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PAYMENT OPTIONS
You can pay your bill on site in cash, with a debit card (EC card), VISA
or pay with a Master Card.
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DRESS
We kindly ask that you dress appropriately for dinner.
Sweatpants are not allowed.
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CANCELLATION POLICY
We ask for your understanding that we can only accept cancellations in writing.
The following cancellation conditions apply:
- 30 - 14 days before arrival | 50% of the booked stay
- 13 - 7 days before arrival | 75% of the booked stay
- Within the last week before the arrival date and in case of no-show | 100% of the booked stay
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A free cancellation can be made up to 1 month before arrival.
The cancellation must be made by 6 p.m. on the respective day. Thanks very much!
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OUR SAUNA PLACE
You can use our small wellness oasis free of charge. Children under the age of 16 are not allowed in our sauna area.
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ALLERGENS AND VEGAN NUTRITION
In order to be able to offer you a stress-free and relaxing holiday, we ask you to inform us of any allergies at least 2 days before arrival.
We ask for your understanding that we unfortunately cannot offer any vegan dishes.
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PETS ARE NOT ALLOWED!