
FAQ & information
Everything important for planning your holiday at a glance – from meal times to cancellation terms.
Cuisine & gourmet half board
What does the gourmet half board include?
A generous breakfast buffet and a 4-course choice menu in the evening: salad and starters from the buffet, soup, a choice of three main courses – one vegetarian every day –, dessert and cheese board. Usually on Tuesdays there is a gala dinner and, in summer and in fine weather, a barbecue evening on the panorama terrace.
What are the meal times?
Breakfast from 7:45 to 10:00 am, dinner from 6:00 to 7:30 pm. You will have a fixed table for your stay.
I have an allergy or intolerance – is that a problem?
We are happy to take it into account. Please let us know about allergies and intolerances by phone or email at least two days before arrival – if you tell us later, we unfortunately cannot guarantee that the menu can be adapted accordingly.
Are there vegan dishes?
Unfortunately we cannot offer vegan dishes. However, there is a vegetarian main course to choose from every day.
How long is the Bar & Mountain Lounge open?
From noon to midnight – if no guests are left, we may close earlier. We also serve our own spirits such as the Alpengin.
Is there a dress code?
Casual and sporty is fine for breakfast. For dinner we appreciate “casual chic” – jogging and tracksuit bottoms are kindly not welcome in the restaurant in the evening. Thank you for your understanding.
Rooms & stay
When can I move into my room?
Your room is ready from 2:00 pm, check-in until 6:00 pm. If you arrive later, please let us know – after 7:30 pm dinner is usually no longer possible.
When is check-out?
On the day of departure the room is available until 10:00 am. It's best to settle your bill the evening before.
Do all rooms have a balcony?
Yes, all rooms have their own balcony with a view of the Totes Gebirge.
Are pets allowed?
Unfortunately not – pets are not permitted at Hotel Sonnfeld.
Where is smoking allowed?
Smoking is not permitted anywhere in the building. There is a smoking area next to the entrance and ashtrays on the balconies. Please also refrain from smoking on the panorama terrace during dinner.
When is the hotel open?
In the winter season from December to April and in the summer season from May to October.
Wellness & facilities
When is the sauna area open?
Open daily from 2:30 to 6:30 pm – throughout these hours in winter. In summer (May to October) on request within these hours – please let us know 30 minutes in advance.
From what age can I use the sauna?
The Saunaplatz'l is open to guests aged 16 and over.
Can I charge an electric car?
Yes, at our EV charging stations for a fee. You receive the activation card at reception. Parking right at the hotel is free.
Can I store skis or bicycles?
Yes, skis, bicycles and e-bikes can be stored safely. In winter there is a heated ski and boot room.
Region & activities
What is the Pyhrn-Priel AktivCard?
A free, personal guest card that you receive from us from May to October for your entire stay – with the Höss and Wurzeralm mountain railways, the toll road up to the Höss, public transport, museums, the gorge, the national park panorama tower, swimming pools and show businesses.
How far is the Hinterstoder Höss ski area?
About a 5-minute drive. On request, a free ski bus takes you to the ski area in the morning and back in the afternoon.
Good to know before you arrive.
Payment methods
Cash, debit card (Maestro), Visa, Mastercard and advance bank transfer.
Cancellation terms
Free cancellation up to 1 month before arrival. 30 to 14 days before arrival 50 %, 13 to 7 days 75 %, in the last week and in the event of no-show 100 % of the booked stay. Cancellations in writing only, by 6:00 pm on the day in question.
Arrival after 6:00 pm
Please let us know by phone (+43 7564 5047) or email – because of dinner.
Allergies
Please let us know at least two days before arrival – if you tell us later, we cannot guarantee that the menu can be adapted.
Evening attire
“Casual chic” – jogging and tracksuit bottoms are kindly not welcome at dinner.
Saunaplatz'l
Included for hotel guests, admission from age 16.

Any questions?
We are here for you personally.
Phone +43 7564 5047 or urlaub@sonnfeld.com – or book directly right away.


